Shipping Policy

• Shipping costs are based on the weight of the package, not on the total cost of your order.
• Unless otherwise specified, your parcel will be shipped ground and insured.
• There is no handling fee for orders.
• $15 canadian minimum order.
• Returns accepted for full refund if returned within 10 days of receipt of merchandise. There will be a 25% restocking fee and the credit will be applied to Visa/Mastercard.
• GST applies within Canada. BC residents must pay PST. No taxes outside of Canada. No back orders. No special orders.
• We are proud of our 90%+ fill rate on orders.

Most orders ship within 72 hours after receipt of a complete order with credit card approval. You will recieve a confirmation email after your order has been processed indicating the status of your order such as out of stock or unavailable items.

Shipping Methods

All shipments in North America are made via Surface Parcel unless otherwise specified or requested. We can also ship outside of North America.

Prices

All prices are in Canadian dollars. Applicable shipping costs and taxes are extra and will be added to your order.

Payment Methods

 
We accept orders with Visa and Mastercard ONLY (number and expiry date required). Our secure online ordering system uses 128-bit SSL encryption to protect your credit card information, the highest level of protection available on the internet. Look for the lock symbol at the bottom of your browser on the order page. This indicates that the information you submit to us cannot be viewed by others.

Returns

No returns will be accepted without prior authorization. Please contact us if you have any problems with your order.

Still Have Questions or Concerns?

If you have any questions or concerns regarding your order, please contact us at support@netbeads.com.